Host Assist
Approved property information and routine guest guidance.
$20/property/month
Consistent help, whenever guests need it.
Give guests and customers quick access to approved information, everyday guidance, and the right human escalation—without repeating the same answers all day.
The concierge follows your approved rules. It does not authorize refunds, waive policies, make emergency-response promises, or invent information.
Useful from check-in to checkout
Your knowledge, available on demand.
Property and business information
Check-in and checkout guidance
Wi-Fi, parking, hours, and amenities
Routine guest and customer questions
Approved policies and house rules
Maintenance request escalation
Multi-property knowledge
Human handoff when rules require it
Flexible by property
Start at the level your operation needs.
AI Concierge
A fuller concierge experience for guest questions, guidance, and request handling.
$60/property/month
Concierge Plus
Broader workflows and support for properties with more involved operations.
$99/property/month
Messaging usage and any custom integrations may be separate. Assisted setup starts at $49 for the first property and $25 for each additional property. Portfolio pricing is available.
Give guests answers without giving up oversight.
We will map the approved information, rules, escalation path, and test scenarios with you.